Privacy Policy
Summary
Thank you for visiting Velari Studios ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our services (in advance, the "Application") located at https://velari-studios.com (in advance, the "Website").
The Privacy Policy is incorporated into the General Terms and Conditions that govern this Website. We reserve the right to change or update this Privacy Policy at any time. We recommend that you review it periodically; if you are registered and access your account or profile, you will be notified of any updates.
In accordance with the regulations on personal data protection, and pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, through this Privacy Policy, the User is informed of the following:
Velari StudiosRaúl Ocaña AlcaideAv. Mar del Sur 1111312, San Roque, Spain
For any questions or inquiries, you can contact us via email at contacto@velari-studios.com.
Purpose of data collection and processing
- Manage user registration and facilitate access to the application.
- Oversee the selected pricing plan and payment options.
- Provide, customize, and enhance your experience with the Application and the service it offers.
- Share information about system updates, pricing details, and special offers with your consent.
- Receive your feedback and report any service-related issues.
- Notify you about any service interruptions or issues.
- Handle billing and report applicable taxes.
- Execute the relevant transactions.
- Manage control and collection processes.
- Ensure the technical performance of the Application, develop new features, and analyze usage, including interactions with other applications and services provided.
- Conduct statistical analyses of Application usage. For this purpose, statistical data will be processed anonymously so that no individual can be identified, focusing solely on user activity and frequency of Application use.
- By accepting the privacy policy, you consent to us displaying the data provided in your account setup form on the platform, allowing other users participating in "challenges" and other parts of the platform to view your profile, including the profile image. You can update or delete this data anytime from your user account.
- Enforce this privacy policy along with the terms and conditions of use.
Legal basis for data processing
- The user voluntary consent of the data subject, who, by completing a form and clicking the submit button, agrees to the attached clause or the privacy policy.
- The existence of a contractual relationship between the parties, as it is necessary for the performance of a contract in which the user is a party, or to take pre-contractual steps at the user's request.
- By using the Application and providing the required data, the user accepts this Privacy Policy, which applies once they verify their email address. This voluntary consent permits the user to establish contact and, where applicable, participate in a contractual relationship.
Personal Data Retention policy
Aditional information regarding personal data processing
Third parties personal data
No, as a general rule, we only process the data provided to us by the data subjects. If you provide us with data about third parties, you must inform them in advance and obtain their consent; otherwise, you release us from any liability for non-compliance with this requirement.
Children's privacy
We do not process data from minors under the age of 14 without the consent of a parent, guardian, or legal representative. Therefore, please refrain from providing such data if you do not meet this age requirement, or from providing data about third parties who do not meet this age requirement. Velari Studios disclaims any liability for non-compliance with this provision.
Communications through electronic channels
Such communications will only be made to manage your request, provided that it is one of the contact methods you have provided. If we send commercial communications, they will have been explicitly authorized by you in advance.
Security measures
We have adopted an optimal level of protection for the personal data we handle and have implemented all available technical measures according to current technology to prevent loss, misuse, alteration, unauthorized access, and theft of personal data.
Third party providers data accesss
Access to the data will be granted to the contracted providers necessary to deliver the service.
Data will not be shared with unrequired third parties, except when legally required. Specifically, data will be communicated to the relevant Tax Authority, banks, and financial institutions for the collection of the provided service or purchased product, as well as to data processors necessary for the execution of the agreement.
In the case of a purchase or payment, if you choose any application, website, platform, payment card, or other online service, your data will be transferred to that platform or processed within its environment, always with the highest level of security.
When necessary, our web development and maintenance provider, as well as web hosting, will have access to our website. This will happend under a service agreement contract.
International data transfer
Velari Studios does not plan to make international data transfers; however, if such transfers are necessary, they will only be made to entities that have demonstrated compliance with the required level of protection and guarantees according to the standards set forth in current data protection regulations, such as the European Regulation, or when there is a legal basis permitting the international transfer.
Your Rights
- To access your personal data.
- To know whether we are processing your data or not.
- To request the rectification of your data if it is inaccurate.
- To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
- To request the restriction of processing your data in certain circumstances, in which case we will only retain it in accordance with current regulations.
- To request the portability of your data, which will be provided to you in a structured, commonly used, and machine-readable format.
- To file a complaint with the Spanish Data Protection Agency or the competent supervisory authority if you believe we have not addressed your concerns adequately.
- To revoke your consent for any processing for which you have previously given consent at any time.
Rights execution form
You must use the rights exercise form provided by the Spanish Data Protection Agency. This form must be electronically signed or accompanied by a photocopy of the ID card. If someone is representing you, they must provide a copy of their ID card or sign it with their electronic signature. The forms can be submitted in person, sent by mail, or emailed to the address of the Responsible Party provided at the beginning of this text. This file will be answered in a maximun within a maximum period of one month from your request.
Cookies
We use cookies for the essential management of user authentication. We also use optional cookies for other purposes, such as performance analytics of the Website or the Application.
For more information, please review the Cookie Policy page.